Terms of service
Effective Date: 16 July 2026
Welcome to Radhe Ayurveda. These Terms & Conditions ("Terms") govern your access to and use of the Radhe Ayurveda website, products, teleconsultation services, and all related features made available through our platform.
By accessing, browsing, registering an account, placing an order, booking a consultation, or otherwise using this Website, you acknowledge that you have read, understood, and agreed to comply with these Terms. If you do not agree with any provision of these Terms, you should immediately discontinue using this Website and our services.
These Terms apply to every visitor, customer, patient, registered user, and any other individual who accesses or interacts with our Website in any manner. These Terms should always be read together with our Privacy Policy, Shipping Policy, Return, Refund & Cancellation Policy, and any other policies published on our Website, all of which form an integral part of this agreement.
About Radhe Ayurveda
Radhe Ayurveda is dedicated to promoting holistic health and wellness through the timeless principles of authentic Ayurveda. Our platform brings together traditional Ayurvedic wisdom and modern convenience by offering carefully selected herbal products, personalised wellness guidance, and online Ayurvedic consultation services designed to support a healthier lifestyle.
Our mission is to make trusted Ayurvedic healthcare accessible to individuals seeking natural, balanced, and sustainable wellness solutions. Every product and service offered through our Website reflects our commitment to quality, transparency, authenticity, and customer satisfaction. We believe that lasting wellness is achieved through a balanced approach that supports both physical and mental well-being.
Our Clinical Philosophy
At Radhe Ayurveda, our healthcare philosophy is inspired by the timeless principles of classical Ayurveda, one of the world's oldest holistic healthcare systems. Our approach focuses on identifying and addressing the underlying causes of health imbalances rather than merely managing visible symptoms.
Every consultation, wellness recommendation, and product suggestion is based upon an individual's unique constitution (Prakriti), present health condition (Vikriti), lifestyle, dietary habits, and overall wellness goals. We believe that every individual is unique, and therefore Ayurvedic care should always be personalised rather than standardized.
⚠️ Important Notice: While Ayurveda can play an important role in supporting overall health and well-being, our services are intended to complement responsible healthcare practices wherever appropriate. Our consultations and products should not be interpreted as a replacement for emergency medical treatment, specialist diagnosis, or any healthcare services that legally require examination or intervention by other qualified medical professionals.
Eligibility & Who Can Use This Website
Our Website and services are intended for individuals who are legally capable of entering into binding agreements under the laws of India. By accessing or using this Website, you represent and warrant that:
- You are at least 18 years of age.
- You possess the legal capacity to enter into binding contracts.
- You are legally permitted to purchase Ayurvedic products and avail healthcare services under applicable law.
- All information provided by you is accurate, complete, and kept up to date.
Individuals below the age of 18 may access the Website only under the supervision of a parent or lawful guardian. Any consultation booking, purchase of products, or acceptance of these Terms on behalf of a minor must be completed by the supervising adult, who assumes full responsibility for such use.
Creating an Account
Certain features of our Website, including order history, consultation records, saved addresses, and personalised recommendations, may require you to create a registered user account. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account. Radhe Ayurveda shall not be responsible for any loss, damage, or unauthorised activity resulting from your failure to safeguard your account credentials.
Suspension or Termination of Access
Radhe Ayurveda reserves the right to suspend, restrict, or permanently terminate access to any user account whenever it reasonably believes such action is necessary. This includes situations involving the submission of false information, violation of these Terms, fraudulent transactions, abuse of payment systems, misuse of consultation services, or harassment towards our practitioners and employees.
Products, Services & Medical Disclaimer
Radhe Ayurveda provides a range of Ayurvedic products and wellness services through this Website. All consultations are provided remotely through digital communication channels and are intended to offer personalised Ayurvedic guidance based on the information shared by the user.
Medical Disclaimer: The information, products, and consultation services available on this Website are intended to support general wellness through Ayurvedic principles and should not be considered a substitute for professional medical diagnosis, emergency treatment, or specialised healthcare. Individual responses to Ayurvedic products and treatments may vary, and no specific health outcome or recovery can be guaranteed.
Orders, Pricing & Payments
By placing an order on our Website, you are making an offer to purchase the selected product(s). All prices displayed on the Website are in Indian Rupees (INR) unless otherwise specified and may be updated without prior notice. Product availability is subject to stock levels.
We offer secure online payment options through trusted third-party payment service providers. Radhe Ayurveda does not store your complete card details, CVV, PIN, or banking credentials. We shall not be responsible for transaction failures, banking errors, or processing delays arising from third-party payment providers.
Intellectual Property & Prohibited Activities
All content available on this Website, including but not limited to our brand name, logo, trademarks, product information, text, images, graphics, and designs, is the exclusive property of Radhe Ayurveda or its respective licensors and is protected under applicable intellectual property laws. Any unauthorised reproduction, modification, or commercial use without prior written permission is strictly prohibited.
While using our Website, you agree not to engage in any activity that is unlawful, fraudulent, abusive, or harmful to Radhe Ayurveda, its users, or its services.
Limitation of Liability & Indemnification
To the fullest extent permitted by applicable law, Radhe Ayurveda shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our Website, products, or consultation services. Our total liability shall be limited to the amount paid by you for the specific product or service giving rise to the claim.
You agree to indemnify, defend, and hold harmless Radhe Ayurveda, its partners, employees, practitioners, and affiliates from any claims, losses, liabilities, damages, or legal expenses arising from your misuse of the Website or violation of these Terms.
Changes to These Terms & Contact Us
Radhe Ayurveda reserves the right to update, modify, or revise these Terms & Conditions at any time. Any revised Terms will become effective upon their publication on this Website. Your continued use constitutes acceptance of the updated Terms.
If you have any questions or require any clarification regarding these Terms, you may contact us using the details below:
Radhe Ayurveda
Email: info@radheayurveda.com
Phone: +91 9821301514